Legal Documents

Naagin 1 Privacy Policy — Your Data Is Safe With Us

Everything about what data we collect when you use Naagin 1, why we collect it, and how we keep it safe — all clearly laid out in Bangla.

Last Updated: January 2026

Why Is Your Privacy Safe with Naagin 1?

We believe data security is not a privilege — it is your right.

SSL Encryption

All data transmitted on Naagin 1 is protected by 256-bit SSL encryption, so your password and payment details cannot be intercepted or read by anyone.

No Third-Party Sales

Your name, mobile number, or email is never sold to advertisers or third parties. Your data is used solely to improve Naagin 1's services.

Secure Data Storage

All your data is stored in encrypted databases in compliance with international security standards. Regular security audits are conducted.

Restricted Access

Only authorized personnel may access your data, and only when required for their specific role. Every access is logged and reviewed on a regular basis.

Right to Erasure

You may request the deletion of your personal data at any time. Unless we are legally required to retain it, we will complete the process within 30 days.

Marketing Opt-Out

If you don't want to receive our promotional emails or SMS, you can opt out at any time. Essential account-related messages will always be delivered.

1Introduction

Welcome to Naagin 1. We understand how important your personal information is to you. This Privacy Policy is designed to give you a full and clear picture — what data Naagin 1 collects, why it's collected, how it's kept secure, and what rights you have.

This Privacy Policy applies to Naagin 1's website, mobile app, and all digital services. By using Naagin 1, you are considered to have accepted this Privacy Policy.

In Simple Terms: We only collect the information genuinely needed to serve you well. Selling or misusing your data is strictly against our policy.

If you have any questions about this privacy policy, feel free to reach out to our support team at any time — we're always ready to help.

2What Information We Collect

Naagin 1 collects two types of information — data you provide directly and data collected automatically. See the details below:

Data Type Example Reason for Collection
Identity Information Full name, date of birth, and national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Notifications & Security Codes
Financial Information Mobile Pay/Nagad number, bank account (last 4 digits only) Deposit & Withdrawal Processing
Device Information IP address, browser type, device model Security Monitoring & Fraud Prevention
Usage Data Gaming history, login times, and bet amounts Improving our services and ensuring Responsible Gaming
Location Data Country & City (IP-based) Providing services in compliance with regional regulations

We never store your full bank account or card number. Payment details are sent directly to the payment gateway provider in encrypted form.

3How We Collect Your Information

Naagin 1 collects your information in several ways. It's important that you understand each of these methods clearly:

  • Direct Registration: Information you provide in the registration form when opening an account.
  • KYC Process: By uploading a government-issued ID or other supporting documents.
  • Transactions: Payment-related information at the time of deposit or withdrawal.
  • Support Contact: Conversations conducted via live chat or email are recorded and retained.
  • Automatically Collected: Via cookies, session tracking, and server logs.
  • Third-Party Verification: Identity verification data processed through our KYC service provider.

Important: Naagin 1 will never ask for your password, OTP, or full payment details over the phone or via SMS. Any such request is a sign of fraud — report it to our support team immediately.

4Purpose of Data Use

Naagin 1 uses your information for the following legitimate purposes, each clearly defined:

  • Account Management: To ensure logins, transactions, and account settings function correctly.
  • Identity Verification: To verify your age and complete KYC for anti-money laundering compliance.
  • Payment Processing: To ensure fast and secure deposits and withdrawals.
  • Security: To detect and prevent fraud, hacking, and suspicious activity.
  • Responsible Gaming: To monitor your gaming behaviour and identify signs of problem gambling.
  • Service Improvement: Analytics and research to improve the user experience.
  • Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.
  • Promotional Communications: Sending promotional offers and bonus updates, with your consent.

Naagin 1 will never use your information beyond its stated purpose. If we ever need to use it for a new purpose, you will be informed in advance and your consent will be obtained where required.

5Data Sharing Policy

Naagin 1 never sells your personal data. However, in certain circumstances, information may be shared with trusted third parties:

  • Payment Providers: To process transactions with Mobile Pay, Nagad, Rocket, or your bank.
  • KYC Services: With an approved KYC provider for identity verification.
  • Technology Services: With server hosting and cloud service providers — who are bound by strict confidentiality agreements.
  • Law Enforcement: When required by a court order or other lawful legal obligation.
  • Regulatory Authority: To the relevant regulatory authority as required to maintain our license.

All third parties with whom data is shared are contractually bound to uphold Naagin 1's privacy standards. They may only use the data for the specific purposes defined.

In the event of a business merger or acquisition, your information may be transferred to the new management — but you will be notified in advance.

6Cookies & Tracking

Naagin 1's website and app use cookies and similar tracking technologies to enhance your browsing experience.

  • Essential Cookies: Required to maintain login sessions and core functionality. These cannot be disabled.
  • Functional Cookies: To remember your preferences — such as language settings.
  • Analytics Cookies: To review site usage and improve our services.
  • Security Cookies: To detect fraudulent login attempts and suspicious activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain site functionality.

We do not use any third-party advertising tracking cookies. Your browsing history is never shared with advertisers.

7Data Security Measures

Naagin 1 follows the highest industry standards to protect your data. Our security framework includes:

  • 256-bit SSL/TLS Encryption: For all data transfers.
  • AES-256 Encryption: For sensitive data stored in the database.
  • Two-Factor Authentication (2FA): An extra layer of protection for account login.
  • Firewall & DDoS Protection: Protection against server-level attacks.
  • Regular Penetration Testing: By independent security experts.
  • 24/7 Security Monitoring: Instant detection of unusual activity.

In the event of a security breach, affected users will be notified within 72 hours and appropriate precautionary measures will be taken.

8Your Rights

As a Naagin 1 user, you have several important rights over your personal data:

1
Right to Know

You may request a copy of the information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Erasure

You can request deletion of your data at any time, provided there are no legal obligations requiring us to retain it.

4
Right to Restriction

You may request that your data be used only for specific, limited purposes.

5
Right to Data Portability

You may request a copy of your data in a structured, portable format.

6
Right to Withdraw Consent

You may withdraw consent for marketing messages at any time.

To exercise any of these rights, email us at support@naagin1.net or reach out via live chat. We will respond within 30 days.

9Data Retention Period

Naagin 1 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

Data Type Retention Period
Account & Identity Information 5 years after account closure (legal requirement)
Financial Transaction Records 7 years (Anti-Money Laundering regulations)
KYC Documents 5 years after account closure
Support Conversations 2 years
Login & Session Logs 1 Year
Marketing Preferences Until consent is withdrawn

Once the retention period expires, data is securely deleted or anonymised. If any data needs to be kept longer for legal reasons, you will be notified.

10Children's Privacy

Naagin 1 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

  • Age is verified at the time of registration.
  • Age is re-confirmed during the KYC process.
  • If an underage account is identified, it is immediately suspended and all collected data is deleted.

If you believe a minor is using Naagin 1, please contact us immediately at support@naagin1.net. We will take prompt action.

11Policy Updates

Naagin 1 may update this privacy policy from time to time. We will notify you of any significant changes:

  • By posting a notice on the website.
  • By sending a message to your registered email or mobile number.
  • By updating the "Last Updated" date at the top of the page.

Continuing to use Naagin 1 after any changes are made constitutes your acceptance of the updated policy. We recommend checking this page regularly.

For any significant changes, you will be notified at least 14 days before they take effect.

12Contact Us

If you have any questions, concerns, or data-related requests regarding our Privacy Policy, please get in touch:

  • Email: support@naagin1.net
  • Live Chat: Click the chat icon in the bottom-right corner of the platform — available 24/7 in Bangla.
  • Response Time: Typically within 24 hours by email, or instantly via live chat.

Your privacy genuinely matters to us. Every request is handled with care, and we do our best to resolve it promptly.

Now that you know our Privacy Policy, join us with confidence

Your information is completely safe with Naagin 1. Open an account today and enjoy thousands of games — securely and with confidence.

18+ only  ·  Play Responsibly  ·  Responsible Gaming Policy

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